Service Consultant (Service Advisor)
Full Time base plus commission
Landers Kia
Little Rock, AR
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Job Description

Landers Kia, a leading automotive dealership in Little Rock, Arkansas, is seeking a highly motivated and results-driven Service Consultant to join our dynamic team. This is a full-time, individual contributor role in our Service Department, with a flexible schedule and potential for great pay through base salary and commission. As a Service Consultant, you will be responsible for providing exceptional customer service and driving sales for our service department.

Photo of salesman


Compensation & Benefits:

- Competitive base salary plus commission
- Flexible schedule
- Health, vision, and dental insurance
- Paid time off and holidays
- Retirement savings plan
- Employee discounts on products and services

Responsibilities:

- Greet customers and assist them with their service needs, such as scheduling appointments and providing cost estimates
- Promote and sell services and products offered by the service department
- Communicate with technicians and service advisors to provide updates on customer vehicles
- Maintain excellent customer satisfaction by addressing any concerns and resolving issues in a timely manner
- Build and maintain relationships with customers to encourage repeat business and generate referrals
- Meet or exceed sales targets and goals set by management
- Keep up-to-date on product knowledge and industry trends
- Follow up with customers after service appointments to ensure satisfaction
- Maintain accurate and organized records of customer interactions and sales transactions

Requirements:

- High school diploma or equivalent; some college education preferred
- Previous sales experience, preferably in the automotive industry
- Strong communication, negotiation, and interpersonal skills
- Customer-oriented mindset with a focus on providing exceptional service
- Ability to multitask, prioritize, and manage time effectively
- Proficient in computer skills and willing to learn new systems
- Knowledge of automotive terminology and willingness to continually expand knowledge in the field
- Valid driver's license with a clean driving record
- Must be able to pass a background check and drug screening
- Must be physically able to lift up to 50 pounds and stand or walk for extended periods of time

 

Benefits For Luther Employees

Health Care, Dental & More

Our health care packages include much more than dental and vision. We want to provide you with the confidence you need to excel as a member of our team with well-rounded and competitive health care benefits for you and your family.

Financial Planning Resources

Setting yourself up for success means being financially secure and confidently planning out the steps for your future. At Luther, we want to provide you and your family with confidence through our family-owned and operated business with long-term job security.

Career Development

At Luther, we want you to reach your own personal career goals, and we're dedicated to helping you grow and achieve those goals. Our career development benefits help you learn new skills, gain ongoing certifications, and move upwards in our organization.

Employee Reviews

Want to know what it’s really like to work at Luther Automotive? Don’t just take our word that you’ll love being a part of our team—check out what current and past employees have to say about their time with Luther.

It is a great company to work for, and they have great benefits. The management is excellent with working with new hires to get accustomed to their procedures.

Customer Care Representative

Hopkins Honda

Outstanding dealer group. Great training programs and a great place for starting your career in the automotive field. They are very patient and very concerned about their employee's development.

Service & Parts

Rudy Luther Toyota

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